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Legal notice
Company details, website hosting and contact information.
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Legal documents
Terms, rights and privacy information. Documents are provided in French.
Version: 24 October 2026
Important notice: The terms applicable to your order are those presented when the contract is concluded. Your cookie preferences remain separate.
General documents
Legal document
Terms of sale
Orders, payments, service delivery and customer rights.
Legal document
Statutory guarantees
Consumer rights for digital services.
Legal document
Acceptable use policy
Acceptable use of our websites, accounts and hosting services.
Legal document
Privacy policy
How your data is used and how to exercise your rights.
Legal document
Cookies and trackers
Understand the tools used and choose optional features.
Legal document
Data processing agreement
Terms for personal data entrusted to HG-Hosting.
Legal document
Service providers
Service providers, the data involved and their roles.
Legal document
Switching provider and data retrieval
Plan your migration and retrieve your data.
Legal document
Withdrawal and cancellation
Withdrawal and cancellation procedures.
Legal document
Abuse reports and appeals
Report illegal content, technical abuse or appeal a decision.
Service-specific terms
Service terms
Game servers and HG-Box
Standard, High Performance, HG-Box and game server trials.
Service terms
VPS and VDS
Virtual machines and the resources included in your order.
Service terms
Dedicated and Lab servers
Dedicated hardware, HG-LAB and technical interventions.
Service terms
Web hosting and email
Website hosting and mailboxes. Domain registration is not included.
Service terms
Databases
Database engines, access and operation.
Service terms
HG-Proxy and DDoS protection
Game traffic forwarding and associated DDoS protection.
Service terms
Colocation and connectivity
Colocation, fibre connections and on-site interventions.
Service terms
Discord bots
Bot hosting, runtime environments and trials.
Service terms
Voice servers
Voice hosting for TeamSpeak and Mumble communities.
Your requests
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All documents · PDF
The complete collection, in French, ready to save or print.
DownloadAll documents · HTML
A complete French copy to read in your browser.
DownloadThe version supplied when your order was concluded applies to that order. Publication does not retroactively change existing contracts.